Overview

Welcome to VellaGlow™. The terms “we,” “us,” and “our” refer to VellaGlow™. We operate this online store and website, including all related content, tools, features, products, and services (the “Services”). Our store is powered by Shopify, which helps us provide these Services to you.

These Terms of Service (the “Terms”), together with the policies referenced here, outline your rights and responsibilities when using our Services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.

1 — Access & Account

By using the Services, you confirm you are at least the age of majority in your jurisdiction and have the legal right to agree to these Terms. You may be required to provide information such as your name, email address, billing details, and shipping address.

You represent that all information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2 — Our Products

We strive to display product information as accurately as possible; however, colors, appearance, and details may vary depending on your device, display settings, or lighting conditions.

We do not guarantee that products will meet personal expectations. We reserve the right to modify product descriptions, discontinue products, or limit quantities at any time without notice, where permitted by law.

3 — Orders

Placing an order constitutes an offer to purchase. VellaGlow™ reserves the right to accept or decline any order at our discretion, including for suspected fraud, misuse, or errors in pricing or availability.

An order is accepted only after payment is processed and you receive an order confirmation. Changes or cancellations may not always be possible once processing begins.

All purchases are subject to our Return & Refund Policy. Orders are for personal use only and not for resale or export.

4 — Prices & Billing

Prices, promotions, and availability are subject to change without notice. Taxes, shipping, handling, customs, and import fees may apply depending on your location.

You agree to provide current, complete, and accurate payment information and confirm that you are authorized to use the selected payment method.

5 — Shipping & Delivery

Shipping times are estimates only. We are not responsible for delays caused by carriers, customs, weather events, or circumstances beyond our control.

Risk of loss transfers to you once the order is handed over to the carrier, to the extent permitted by law.

For details, see our Shipping Policy.

6 — Intellectual Property

All content on this website—including text, images, graphics, logos, and trademarks—is the property of VellaGlow™ or its licensors and may not be copied, reproduced, or used without written permission.

7 — Optional Tools

Third-party tools or services integrated into the Services are provided “as is” and “as available.” We are not responsible for third-party tools or services, and your use may be subject to their separate terms.

8 — Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices. Any issues with third-party services should be directed to those providers.

9 — Relationship With Shopify

VellaGlow™ is powered by Shopify; however, all sales are made directly between you and VellaGlow™. Shopify is not responsible for transactions, products, or claims related to your purchase.

10 — Privacy Policy

Your use of the Services is governed by our Privacy Policy. Because our store is hosted on Shopify, your personal data may be processed by Shopify and its partners as described in our Privacy Policy.

11 — Feedback

Any feedback, reviews, suggestions, or ideas you submit may be used by VellaGlow™ without compensation. You represent that you own or control all rights to the feedback you provide.

12 — Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability, and to cancel, update, or adjust affected orders, where permitted by law.

13 — Prohibited Uses

You may not use the Services for unlawful purposes; to violate intellectual property rights; to harass others; upload malicious code; scrape data; spam; or interfere with site functionality. Violations may result in suspension or termination of access.

14 — Termination

We may terminate or suspend access to the Services at any time. Provisions relating to intellectual property, liability, indemnification, and privacy will survive termination.

15 — Disclaimer of Warranties

All Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted, secure, or error-free service. Some jurisdictions may not allow certain warranty exclusions; in such cases, exclusions apply to the maximum extent permitted by law.

16 — Limitation of Liability

To the fullest extent permitted by law, VellaGlow™ shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

17 — Indemnification

You agree to indemnify and hold harmless VellaGlow™, Shopify, and their affiliates from claims arising from your violation of these Terms or misuse of the Services, to the extent permitted by law.

18 — Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force.

19 — Waiver & Entire Agreement

Failure to enforce any right does not constitute a waiver. These Terms and referenced policies represent the entire agreement between you and VellaGlow™.

20 — Assignment

You may not assign your rights without our consent. We may assign our rights without restriction.

21 — Governing Law

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles, except where local consumer laws apply.

22 — Headings

Headings are for convenience only and do not affect interpretation.

23 — Changes to Terms

We may update these Terms from time to time by posting a revised version on this page. Continued use of the Services constitutes acceptance of any changes.